dirt Platform Privacy Notice

This page describes what we collect when you use dirt and how we keep that data protected. We at dirt take your privacy seriously — we collect only the information necessary to operate our platform, process your payments, verify your account, and comply with applicable law. Your data is encrypted, stored securely, and shared only with trusted partners who help us run dirt.

When you access dirt on mobile (Android APK or iOS browser) or desktop, we collect information about your account, your activity, and your device. We use this information to personalize your experience on dirt, prevent fraud, and respond to your support requests. We never sell your personal data to third parties for marketing purposes.

If you have questions about how we handle your data on dirt, or if you want to request access to your information, contact our support team. This notice applies to all users of dirt, regardless of whether you're accessing our platform from Jakarta, Surabaya, Bandung, Medan, or elsewhere.

What information we collect on dirt

We collect several categories of information when you use dirt. First, we collect account information — your name, email address, phone number, and date of birth. This information is required to create your dirt account and is used to verify your identity through our KYC process.

Third, we collect activity information. When you place a bet, play a game, or interact with our dirt platform, we log your actions, the games or markets you access, your bet history, and the outcome of your activity. This helps us track account balance, settle bets accurately, and detect fraudulent activity on dirt.

Fourth, we collect device and connection information. When you use dirt on mobile, we collect your device type (Android or iOS), your app version, your IP address, and information about your internet connection. We use this information to optimize performance on dirt, diagnose technical issues, and prevent unauthorized access.

How we use your data on dirt

Second, we use your data to process transactions. When you deposit via mobile banking or withdraw to a local payment bank account, we share your name and transaction details with our payment processors so they can complete your request on dirt.

Third, we use your data for account security and fraud prevention. We monitor your account for unusual activity, verify your identity before processing large withdrawals on dirt, and investigate suspicious transactions. If we detect unauthorized access, we contact you immediately.

Fourth, we use your data to comply with applicable law. We retain records of your identity, deposits, and withdrawals on dirt so we can respond to lawful government requests and fulfill anti-money-laundering obligations.

Third parties and data processors we work with on dirt

We at dirt work with trusted partners to run our platform securely. Our payment processors handle your deposits and withdrawals. Our server providers host our dirt infrastructure. Our analytics vendors help us understand how users interact with dirt. These partners have access to some of your data, but only to the extent necessary to perform their role.

We require all our partners to protect your data with the same level of security and confidentiality that we maintain on dirt. We do not allow partners to use your data for their own marketing purposes.

Some of our dirt servers and our partners' servers may be located outside Indonesia. If your data is transferred outside your jurisdiction, we ensure it receives the same legal protections and security standards as if it remained within Indonesia.

Data retention on dirt

We retain your account information on dirt for as long as your account is active. If you close your account, we retain records of your identity and transactions for a period required by applicable law (typically several years), even if your account is closed. This allows us to respond to disputes, fraud investigations, and government inquiries related to your historical activity on dirt.

Your rights and choices on dirt

You have the right to request access to the personal data we hold about you on dirt. Contact our support team with your request, and we will provide you with a summary of the information we store about your account, your transactions, and your activity on dirt.

You have the right to request that we correct inaccurate information on dirt. If your name, email, or other account details are wrong, contact us and we will update your information promptly.

You have the right to request deletion of your account on dirt, subject to our legal obligations to retain financial records. If you close your account, we will stop collecting new information about you, though we may retain historical records as required by applicable law.

We at dirt encrypt your data, limit access to essential personnel, and update our security practices regularly to protect your information.

Cookies and similar technologies on dirt

Our dirt platform uses cookies to improve your experience. Cookies help us recognize you when you log in to dirt, remember your preferences, and analyze how you use our platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device).

Most web browsers allow you to control cookies through your settings. If you disable cookies on dirt, some features may not work as intended. We recommend keeping cookies enabled so you can access dirt smoothly on mobile and desktop.

Contact us about privacy on dirt

If you have questions about our privacy practices on dirt, or if you want to exercise any of your rights, contact our support team:

• In-app chat: Available during peak hours for general privacy questions.
• Email support: For detailed data requests or privacy concerns — our team responds within standard business windows.
• Support ticket: Submit a formal request through your dirt account for documented privacy inquiries.

Our dirt support team can explain how your specific data is used, help you exercise your privacy rights, and connect you with our data protection team if needed.

Data security and protection on dirt

We at dirt protect your data through industry-standard encryption and security practices. All communication between your device and our dirt servers is encrypted using TLS (Transport Layer Security). Your password is stored using secure hashing, and we never store it in plain text on dirt.

Our dirt infrastructure is maintained with regular security audits, access controls, and monitoring for unauthorized activity. We limit access to your personal data to employees and contractors who need it to perform their jobs on dirt. All staff members sign confidentiality agreements.

While we maintain robust security practices on dirt, no system is completely risk-free. If you suspect a data breach or unauthorized access to your account, contact us immediately through our support channels so we can investigate and take protective action on dirt.

Updates to this privacy notice

We may update this privacy notice periodically to reflect changes in our practices or applicable law. When we make material changes to how we use your data on dirt, we will notify you by posting the updated notice on our platform and updating the effective date. Your continued use of dirt after such changes constitutes your acceptance of the updated privacy notice.

We at dirt are committed to protecting your privacy while delivering a seamless gaming experience on mobile and desktop. If you have any questions or concerns about your data on dirt, reach out to our support team — they're here to help you understand and control how your information is used on our platform.